RoyalVegas Terms and Conditions

Welcome to RoyalVegas Casino. These Terms and Conditions govern your access to and use of our website, royalvegas.ca, and all games, promotions, and services we provide. By registering an account with us, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, you must not use our services.

About Our Operation

At RoyalVegas, we operate under the laws applicable to Ontario, Canada. Our Ontario-facing platform is operated by CADTREE LIMITED, registered in Alderney, and licensed by the Ontario Gaming Commission (AGCO) under licence OPIG1237900, issued 23 June 2022, in conjunction with iGaming Ontario. Here at RoyalVegas Casino, we maintain compliance with AGCO and iGaming Ontario standards, and our platform is independently audited for fairness and security, including RG Check certification and BetGuard self-exclusion tools. Our Royal Vegas Casino brand has operated online since the year 2000, making us one of the longer-established names in digital gaming.

Eligibility to Play

To create an account and play at Royal Vegas Casino, you must meet the following requirements:

• You must be at least 19 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You must be physically located within Ontario, Canada, at the time of play
• You must not be listed on any self-exclusion register, including BetGuard or ConnexOntario
• You must provide accurate, complete, and truthful registration information

We reserve the right to verify your identity and location at any time, and we may request documentation such as proof of identity and proof of address as part of our KYC procedures before processing withdrawals.

Account Registration and Security

When you register for Royal Vegas Casino online, we require you to create a single personal account. Our Royal Vegas Casino login credentials are confidential, and you are responsible for keeping your password secure. We at RoyalVegas will not be held liable for losses resulting from unauthorized use of your account if you fail to safeguard your login details. If you suspect unauthorized access, you must notify our support team immediately.

Deposits and Withdrawals

Our Royal Vegas Casino platform supports a range of payment methods, including Visa, Mastercard, Interac, American Express, Apple Pay, eCheck, prepaid vouchers, web wallets, and direct bank transfers. All deposit methods must be registered in your own name; we do not accept third-party payments. Our minimum deposit is $10, and deposits of $10 or more are typically reflected instantly in your account balance.

For a Royal Vegas online casino withdrawal, the minimum amount is $10, though this may vary depending on your region and chosen payment method. We process withdrawals using the same method used for deposit wherever possible. Royal Vegas casino withdrawal time generally ranges between 24 hours and 7 business days, depending on your payment method and whether additional verification is required. Please note that all withdrawals are subject to our KYC checks, which include confirmation of identity and proof of address.

Bonuses and Promotions

We at Royal Vegas Casino offer a welcome bonus of up to $1,200 spread across four deposits (4 x 100% match up to $300 each), with a minimum deposit of $10 required per instalment and a 7-day validity window. New players also receive daily free spins with the chance to win up to $1,000,000. Our Royal Vegas no deposit bonus offers, where available, and all match bonuses carry a 35x wagering requirement, along with a maximum bet limit of €8 per round and €0.50 per line while wagering a bonus. Winnings generated from our welcome bonus are capped at 6x the value of your first deposit.

In addition to the welcome offer, we provide daily match offers refreshed every 24 hours and tailored to your play history, as well as our Bonus Wheel feature, which gives you the chance to spin for prizes at selected times. Any Royal Vegas casino bonus codes we issue are subject to individual terms communicated at the time of the promotion, and we reserve the right to amend, withdraw, or cancel any bonus offer at our discretion.

Loyalty Program

Our Royal Vegas Casino loyalty program consists of six tiers: Bronze, Silver, Gold, Platinum, Diamond, and the invite-only Privé level. Cash wagers earn Loyalty Points, which can be redeemed for Bonus Credits, and your accumulated points drive your progression through the levels. New players receive a 2,500 Loyalty Point welcome boost upon making their first deposit.

Games and Fairness

RoyalVegas Casino features over 400 casino games, including slots, table games, and live dealer options powered by providers such as Pragmatic Play and Apricot (Microgaming/Games Global). Our Royal Vegas casino slots library includes titles like Amazing Link Zeus, 9 Masks of Fire, Ancient Fortunes: Zeus, and Gold Factory Jackpots Maple Moolah. We also offer blackjack, roulette, craps, video poker, scratch cards, and progressive jackpots with prize pools reaching into the millions. All our games undergo independent testing to ensure fair and random outcomes, and our live casino experience is delivered via Evolution technology.

Mobile Play

Our Royal Vegas mobile casino is accessible through dedicated apps for Android and iOS, as well as directly through your mobile browser. We have optimized the majority of our game library for mobile devices, allowing you to enjoy Royal Vegas casino mobile play wherever you are, without compromising on features or security.

Responsible Gambling

We are committed to promoting responsible gambling across our platform. We provide access to self-exclusion tools through BetGuard and support resources through ConnexOntario (1-866-531-2600). If you feel your gambling habits require attention, we encourage you to reach out to these services or contact our support team for guidance on setting deposit limits, session reminders, or self-exclusion periods.

Limitation of Liability

We strive to maintain uninterrupted access to our services; however, we do not guarantee that our website will always be available or free from technical errors. We shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our platform, except where such liability cannot be excluded under applicable Ontario law.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our services after any such changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.

Contact and Complaints

If you have questions regarding these terms or wish to raise a formal complaint, our multilingual customer care team is available via live chat and email in both English and French. Formal complaints handled at group level can be directed to [email protected]. We aim to resolve all queries promptly and fairly.