RoyalVegas Cookie Policy

At RoyalVegas, we use cookies and similar technologies to make royalvegas.ca work properly, keep your account secure, and give you a smoother experience whenever you visit RoyalVegas Casino. This Cookie Policy explains what cookies are, how we use them across our Ontario-licensed platform, and the choices you have regarding their use. By continuing to browse or play at Royal Vegas Casino, you agree to the use of cookies as described below, unless you adjust your browser settings.

What Are Cookies?

Cookies are small text files that our servers place on your device when you visit royalvegas.ca/ontario. They allow us to recognise your browser, remember your preferences, and understand how you interact with our games and services. Cookies do not harm your device, and we do not use them to access files or personal information stored outside of what you provide to us directly.

Why We Use Cookies at RoyalVegas

We rely on cookies for a number of important reasons connected to running a secure, licensed online casino. Here at RoyalVegas, we use cookies to keep you logged in, remember your language preference (English or Français), and ensure that age and location verification checks — required under our Ontario Gaming Commission (AGCO) licence OPIG1237900 — function correctly. Our RoyalVegas platform also uses cookies to support responsible gambling tools, including BetGuard self-exclusion and session reminders.

• We use essential cookies to operate core account, login, and payment functions securely.
• We use performance cookies to understand which slots, table games, and live casino titles are most popular.
• We use functionality cookies to remember your settings, such as sound, currency (CAD), and localisation preferences.
• We use analytics cookies to measure traffic to royal vegas online casino pages and improve navigation.
• We use marketing cookies to tailor daily match offers and welcome bonus promotions to your interests.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for royalvegas.ca to function. Without them, you would not be able to log in, make a deposit via Interac, Visa, Mastercard, or Apple Pay, or complete KYC verification. We cannot disable these cookies, as they are fundamental to delivering a secure Royal Vegas Casino experience.

Performance and Analytics Cookies

Our RoyalVegas team uses these cookies to collect anonymous data about how visitors use our site — for example, which pages are viewed most, how long sessions last, and whether technical errors occur. This helps us improve royal vegas online casino performance and fix issues quickly.

Functionality Cookies

We use functionality cookies to remember choices you make, such as your preferred language (English or Français), display settings, and previously viewed games like Amazing Link Zeus or Gold Factory Jackpots Maple Moolah. These cookies make your return visits to RoyalVegas Casino more convenient.

Advertising and Marketing Cookies

At RoyalVegas, we work with marketing partners to display relevant offers, including our welcome bonus and Bonus Wheel promotions. These cookies track browsing activity across sessions so that the ads and bonuses you see are relevant to your interests. We do not sell your personal data to third parties through this process.

Third-Party Cookies

Some cookies on royalvegas.ca are set by trusted third parties, including our game providers (Pragmatic Play, Apricot/Microgaming), live casino supplier (Evolution), and payment processors. We do not control these cookies directly, and we encourage you to review the relevant third party's own cookie policy for further detail.

Cookies and Responsible Gambling

We at RoyalVegas also use cookies to support our responsible gambling commitments. These cookies help us recognise returning self-excluded players through BetGuard (iGaming Ontario's self-exclusion program) and ensure that age verification (19+) and ConnexOntario resources are presented appropriately. Our use of cookies in this context is designed to protect vulnerable players and comply with AGCO and iGaming Ontario requirements.

How Long Do Cookies Last?

Some cookies used by Royal Vegas Casino are session cookies, which expire once you close your browser. Others are persistent cookies that remain on your device for a set period, allowing us to remember your preferences across visits. We regularly review retention periods to ensure cookies are not kept longer than necessary for their intended purpose.

Managing Your Cookie Preferences

You have control over how cookies are used when you visit our RoyalVegas platform. Most browsers allow you to block, delete, or be notified about cookies through their settings menu. Please note that disabling essential cookies may prevent you from logging in, depositing, or accessing certain features of royal vegas online casino.

• You can adjust your browser settings to refuse all or some cookies.
• You can delete cookies already stored on your device at any time.
• You can use private or incognito browsing modes to limit cookie storage.
• You can contact our support team if you have questions about specific cookies we use.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices as RoyalVegas Casino. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of royalvegas.ca after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, or about this policy in general, our multilingual customer support team is available via live chat in English and French. For formal complaints, you may also reach our group support channel at [email protected]. We are committed to transparency and are happy to explain our cookie practices in more detail upon request.